How can we help?
Answers to the most common questions about Yasura. Can’t find yours? Email us and the developer will reply personally.
Email supportapp.yasura@gmail.com→Common questions
Do I need an account?+
No. Yasura has no accounts and no sign in. Download it, open it, and start writing.
Where are my entries stored?+
Only on your phone. Yasura doesn’t sync to any server, so your entries never leave your device unless you export them yourself.
How do I keep a copy, or move to a new phone?+
Open Settings → Export & Import. Because there’s no cloud, this is the way to keep your own copy of your journal and bring it to a new phone. It’s a good idea to do it every now and then, the same way you’d back up any file that matters to you.
What does Lifetime Unlock include?+
Lifetime Unlock is a one-time purchase, found in Settings → Upgrade to Premium. It unlocks Decoy Mode, PDF export, the daily reminder and the extra themes. There’s no subscription and nothing renews.
I bought Lifetime Unlock but it isn’t showing on my new phone+
Purchases are linked to the Apple ID or Google account you bought with. Make sure you’re signed in to the same account on the new phone. If Lifetime Unlock still doesn’t appear, email us and we’ll help.
How do I use Decoy Mode?+
Once Lifetime Unlock is active, go to Settings → Security → Decoy Mode and open What is Decoy Mode? for a full explanation of how to turn it on and off. If you ever get stuck and can’t get back to your real entries, email us.
I forgot my PIN+
Please email us and describe what you’re seeing. Since your journal is stored only on your device, we can’t see or recover your entries on our side, but we’ll help with anything we can.
Read our privacy policy.